HB 13 AN ACT relating to call centers

Explanation of Bill in Layman's Terms:

This bill, titled the Save Kentucky Call Center Jobs Act of 2020, aims to protect call center jobs in Kentucky. It defines a call center as a place where workers handle incoming and outgoing calls, emails, or other electronic communications to assist customers. The bill requires employers with 50 or more employees to notify the Labor Cabinet if they plan to relocate a significant portion of their call center operations to a foreign country.

If an employer does relocate, they will be listed on a public register and may be ineligible for certain state benefits for five years. State agencies are also required to ensure that call center work is done within Kentucky.

The bill also outlines civil penalties for employers who violate labor laws related to wages, discrimination, and other worker rights. Each violation can result in fines ranging from $100 to $1,000 or more, depending on the offense.